Privacy policy

1. Purpose and Scope of Information Collection
WFVN collects customers’ personal information when customers:
  • Place orders on the website
  • Register an account
  • Contact us for consultation or customer support
The collected information includes:
  • Full name
  • Phone number
  • Shipping address
  • Email address
2. Purpose of Information Use
Customers’ personal information is used for the following purposes:
  • Processing orders and delivering products to customers
  • Contacting customers to confirm orders and provide necessary support
  • Providing information about products, promotions, and special offers (with customer consent)
  • Improving service quality and overall shopping experience
3. Information Security Commitment
WFVN is committed to:
  • Strictly protecting customers’ personal information
  • Not selling, exchanging, or sharing personal information with third parties for commercial purposes
Customer information may only be shared with relevant parties such as logistics partners and payment gateways when necessary to fulfill orders and strictly within the permitted scope.
In cases where disclosure is required by competent authorities, WFVN will comply in accordance with applicable laws and regulations.
4. Customers’ Rights Regarding Personal Data
Customers have the right to:
  • Request access to, update, or correct their personal information
  • Request to stop the use of their personal information for marketing purposes
  • Request the deletion of their personal information from WFVN’s system
All requests related to personal data may be submitted through WFVN’s official support channels.
5. Data Retention Period
Customers’ personal information will be retained:
  • Until a deletion request is received from the customer
  • Or until WFVN no longer requires the information for business operations in compliance with legal obligations
6. Contact Information
For any inquiries regarding this Privacy Policy, please contact: